Charter Assistant

As a Bellair Charters / Airporter Shuttle Charter Assistant, you’ll play a vital role scheduling charters, fostering strong relationships with new and current customers as well as offering outstanding customer service to clients and driving staff.

LOCATION: 1416 Whitehorn Street, Ferndale, WA

SCHEDULE: Monday – Friday, 9:00 am – 5:30 pm

COMPENSATION:  $22-$25 per hour; depends on experience

ABOUT THE VIBE: Are you the person who actually enjoys organizing the group trip? Do you have a “bubbly” personality that brightens someone’s day while simultaneously keeping ten spreadsheets in check?

At Bellair Charters / Airporter Shuttle, we don’t just move buses; we move people! We are looking for a high-energy, detail-obsessed Charter Assistant to join our Ferndale team. If you’re a professional “people person” who loves a fast-paced environment and a team-first culture, you’re going to fit right in.

WHAT YOU’LL BE DOING:

• The “Details” Guru: You’ll be the one finalizing every tiny detail with charter customers—from flight numbers and secret pickup spots to safety requirements. If it’s on the itinerary, you’ve got it covered!
• Logistics Magic: Drafting quotes, finalizing contracts, and getting those invoices out the door with a smile.
• The Scheduling Puzzle: You’ll help manage complex driver assignments. It’s a balancing act that takes into account seniority, qualifications, customer preferences, and driver availability to ensure every trip is a success!
• Client Connection: Being the friendly, enthusiastic voice of Bellair Charters! You’ll chat with everyone from university directors to high-end corporate clients.

WHY YOU ARE PERFECT FOR THIS ROLE:

• You’re a Multi-Tasking Pro: You can jump from an email to a phone call and back again without ever losing your place.
• Your Energy is Contagious: You bring a positive, outgoing attitude to every interaction.
• You’re “Obsessively” Organized: You take great notes and love a clean spreadsheet.
• You’re Versatile: You can talk to anyone, anywhere, and make them feel like our #1 priority.
• ou’re a Team Player: You show up with a “can-do” spirit and support your office crew.

THE PERKS

• Health, Dental, & Vision Insurance – We’ve got you covered!
• Paid Time Off – Work hard, play hard.
• Free Airporter Shuttle Tickets: Explore the PNW! Free tickets for you, your friends, and your family (specific annual amount.)
• A Great Work Environment: Join a team that values fairness, transparency, and high-fives.

QUALIFICATIONS

• Proficiency in Excel, email, and office technology
• Experience in logistics or administration is a plus, but a great attitude and strong organizational are key!
• Must be able to work in our Ferndale, WA office.

READY TO JOIN THE TEAM?

If you have a level head, a big heart, and the organizational skills to keep our fleet moving, we want to meet you! Apply today by emailing your cover letter and resume to hr@airporter.com.

APPLY TODAY AND LET’S GET THIS SHOW ON THE ROAD!